We’ll take care of it
Leave the technical worries to us. Sign-up is easy and our experienced technicians take it from there.
Use our one-step checkout to sign up for your WP Maintainer subscription. You don’t need any technical information yet, just your contact information and website URL (yoursite.com).
Once subscribed, you’ll receive instructions on how to collaborate with one of our maintenance engineers to onboard into the WP Maintainer family. We will work with you to hand-off your login credentials, such as your hosting control panel.
Leave the rest to us
Our team of technicians will regularly ensure your site is updated and free from upgrade compatibility issues. If anything goes wrong, you have 1 hour of free development time to troubleshoot. If you have a request you can purchase on-demand support hours.
- Prioritize security.
We’ll conduct a security audit, implement strong passwords, and minimize internal password sharing. Our options include a website firewall, two-factor authentication, and user access restrictions.
- Smooth Compatibility.
If our updates cause any issues, you receive one hour of free developer support per month to resolve compatibility problems. You also have access to our skilled team of engineers for maintenance and enhancement work, on-demand.
- Regular Updates.
Out-of-date software is one of the top security holes for WordPress sites. Our specialized tools ensure regular updates to keep your site compatible with the latest software, reducing vulnerabilities and enhancing performance.
- Reliable Backups.
Backups are critical to protecting your website and content. We’ll assist you in choosing the best backup format and schedule. If issues arise, we can either fix them or restore to your latest backup.
Use this form to contact us with questions, concerns, and support requests.
How much does it cost?
Our core service is a $99 per month subscription that includes:
- WordPress core, theme, and plugin updates
- Backups at a schedule that works for your site/publishing schedule
- Security scanning and clean-up in partnership with Sucuri’s industry leading website security service
- On-Demand Support from quality WordPress developers, available at $99 per hour (upon approval)
Your minimum cost is $99/month, but you can escalate your needs with our on-demand developer and support team for anything from CSS clean up, fixes, integrations, and more. We never bill you for hourly work without your approval.
What services do you provide?
We provide WordPress core, theme, and plugin updates. We work with you to schedule regular backups using a schedule and implementation method that works for you and your website (limitations may apply, ask us how).
Security auditing, lockdown, scanning, and cleanup are also included – you can also subscribe to our Website Firewall, featuring Sucuri CloudProxy, that will help increase performance and stop attacks before they start.
Speaking of performance, we offer a monthly add-on to enhance your site performance – this includes both auditing and measuring performance (including Google PageSpeed Insights and Web Vitals scores). This may include compression, image optimization, database optimization, caching, CDN (content delivery network) implementation, minimizing and minify requests, and more.
On-Demand Developer Support is also easily accessible at a rate of $99/hour for enhancements, coding, implementations, and small to medium design tweaks.
Do customers get free updates to content?
While we do not offer unlimited free fixes or content updates, we are faster than the average user. You may request content updates as part of our on-demand service but we encourage customers to group all updates into one organized batch in order to conserve the final cost for on-demand support requests.
Do you provide unlimited free fixes?
At WP Maintainer, your core subscription covers regular updates, backups, and up to one hour of troubleshooting (or rollback to a latest backup) if an update our team makes causes an error or break on your website. Unfortunately, we do not offer unlimited free fixes but do offer high quality on-demand developer support at a lower rate than working direct with a high-end agency.
Don’t worry, when we can, we will help you for free and will always include more where we can!